Wades Warranty Return Policy
- Wades Warranty Return Policy
*For Warranty returns phone or email us for your returns number, please mark this on all paperwork.
*Goods to be returned carriage paid by sender. If we arrange collection, we will charge a handling fee.
*Depending on Item Brand some goods will be collected by manufacturer on their cost and terms.
*Goods returned in ‘as new’ condition after 14 days will be subject to a 15% restocking charge.
*Goods specifically ordered for you cannot be returned.
*Faulty goods returned to us will be repaired & returned to you, replaced or credited at our discretion.
*If spare parts or a replacement need to be dispatched before we receive the faulty item back, you will be invoiced. The invoice will state your returns number. Once the faulty item has been returned & deemed faulty by our staff a credit or reimbursement for the replacement item will be made. If the item is found to be misused or an attempt to repair by the customer the warranty will be void.
*We do not cover any labour costs incurred in repairing or replacing faulty items.